Our Approach — ComplyPlanet
DM
Methodology

OUR APPROACH

At ComplyPlanet, success in today's dynamic environment requires more than operational efficiency. It demands the right balance between high performance and the wellbeing of your team. That is why we are committed to the DMAIC approach, integrating strategic excellence with a strong focus on people.

The Framework

THE DMAIC
FRAMEWORK

A rigorous, data-driven methodology originally from Six Sigma — the backbone of how we diagnose, design, and deliver compliance transformation. Every phase builds on the last, creating measurable, repeatable, and defensible outcomes across any regulatory framework. Click each phase to expand the full detail.

DDefine
MMeasure
AAnalyze
IImprove
CControl
D
// Phase 01 of 05
Define
Establish what success looks like and build the compliance roadmap.
+
// What We Do
Stakeholder Workshops

Structured sessions with leadership and operational teams to surface objectives, constraints, and priorities.

Scope Definition

Precise boundaries around applicable regulatory frameworks, business units, geographies, and systems.

Success Criteria

Clear, agreed metrics defining what "done" looks like — certifications, audit readiness, risk thresholds.

We start by getting close to your organisation to understand what success truly looks like for you. We identify what is holding you back — from inefficient processes to gaps in team alignment — and set clear, measurable goals. A structured scoping call kicks off every engagement, and within 48 hours we deliver a fully documented compliance roadmap tailored to your specific context, size, and regulatory exposure.

// Deliverables
Project Charter
Compliance Scope Document
Stakeholder Map
Framework Register
48-Hour Roadmap
M
// Phase 02 of 05
Measure
Deep-dive into your current state across all controls, policies, and data flows.
+
// What We Do
Gap Assessment

Systematic comparison of your current state against required compliance standards and frameworks.

Data Collection

Review of policies, controls, system configurations, and operational records across all relevant functions.

Employee Feedback

Structured interviews and surveys to surface ground-level insight that documentation alone does not reveal.

We dive deep into the data — numbers, metrics, employee feedback, system logs — to get a full picture of where things stand so we know exactly what is working and what needs to change. No assumptions, only evidence. Our team reviews documentation, tests controls, and interviews key personnel, producing a detailed gap analysis that tells you precisely where you are relative to your target framework.

// Deliverables
Gap Analysis Report
Current-State Baseline
Control Inventory
Risk Register (Draft)
Data Flow Mapping
A
// Phase 03 of 05
Analyze
Connect findings to root causes and build a risk-ranked remediation plan.
+
// What We Do
Root Cause Analysis

Structured techniques to trace compliance failures back to their origin — process, people, or technology.

Risk Prioritisation

Scoring and ranking of findings by likelihood and impact to direct remediation where it matters most.

Regulatory Mapping

Linking every identified gap to a specific regulatory clause, control objective, or audit requirement.

We connect the dots. All the evidence is analyzed to find out what is truly causing the problems — not just the surface symptoms. Outdated workflows, poor communication channels, or systemic risk exposure. We dig to find the root causes so we can fix them for good. Every gap is traced to a root cause, linked to a regulatory clause, and scored by risk severity — turning raw findings into a clear, prioritised plan of action.

// Deliverables
Root Cause Analysis Report
Risk-Ranked Finding Register
Regulatory Clause Mapping
Prioritised Remediation Plan
Executive Briefing Deck
I
// Phase 04 of 05
Improve
Hands-on delivery of controls, policies, training, and technical safeguards.
+
// What We Do
Control Implementation

Hands-on deployment of technical and organisational controls — policies, procedures, tools, and configurations.

Process Re-engineering

Redesigning workflows to embed compliance natively rather than adding bureaucratic layers on top.

Team Enablement

Training, awareness programmes, and culture-building so every employee becomes a compliance asset.

This is where most consultancies stop at advice — we keep going. Our team works hands-on alongside yours to implement every required control: writing policies, configuring systems, training staff, and building the evidence library that auditors need. From revamping processes to launching wellbeing programmes, we roll out targeted actions that boost both compliance posture and organisational health.

// Deliverables
Implemented Policy Suite
Technical Control Evidence
Process Documentation
Staff Training Records
Audit-Ready Evidence Pack
C
// Phase 05 of 05
Control
Formal engagement closure, final outputs, and ongoing monitoring to sustain compliance.
+
// What We Do
Final Output Delivery

Depending on the engagement — a certification, assessment report, audit report, or findings report — we deliver the formal output your stakeholders require.

Monitoring Frameworks

Dashboards, KPIs, and exception reporting so your compliance posture stays visible and measurable after we leave.

30-Day Support Window

Post-engagement support for re-testing, remediation queries, and regulator liaison included at no additional cost.

We put systems in place to keep everything running after the engagement closes. The final output varies by service — this could be an ISO certification, SOC 2 report, GDPR audit report, DPDPA assessment, cybersecurity findings report, penetration test output, or any other formal deliverable relevant to your engagement. Alongside the final report, we establish monitoring frameworks and review cadences so all positive changes stay in place and your compliance posture continues to strengthen year-round.

// Deliverables
Final Report or Certificate
Compliance Monitoring Plan
KPI and Metrics Register
Continual Improvement Plan
30-Day Support Handover Pack
Step by Step

HOW AN ENGAGEMENT
ACTUALLY RUNS

From the first call to final delivery — this is exactly what a typical ComplyPlanet engagement looks like. Click any phase to expand the detail.

Week 0
01
Define
Scoping & Goal-Setting

We establish what success looks like and build the compliance roadmap.

A structured scoping call kicks off every engagement. Within 48 hours, we deliver a fully scoped compliance roadmap covering applicable frameworks, identified risks, and a phased delivery plan. No generic templates — every roadmap is built for your organisation's specific context, size, and regulatory exposure.

Scoping Call48h RoadmapFramework SelectionFixed-Scope Proposal
Week 1–2
02
Measure
Gap Assessment & Baseline

Deep dive into your current state across all controls, policies, and data flows.

Our team conducts a thorough assessment of your current compliance posture — reviewing documentation, interviewing key personnel, and testing controls. The result is a detailed gap analysis report and prioritised risk register that tells you exactly where you stand and what needs to change.

Document ReviewControl TestingStaff InterviewsGap Analysis Report
Week 2–3
03
Analyze
Root Cause & Risk Prioritisation

We connect findings to root causes and build a risk-ranked remediation plan.

Raw findings become actionable intelligence. Every gap is traced to a root cause, linked to a specific regulatory clause, and scored by risk severity. We present an executive briefing that gives leadership a clear picture of exposure and a prioritised remediation sequence optimising your effort and budget.

Root Cause AnalysisRisk ScoringRegulatory MappingExecutive Briefing
Week 3–10
04
Improve
Implementation & Remediation

Hands-on delivery of controls, policies, training, and technical safeguards.

This is where most consultancies stop at advice — we keep going. Our team works hands-on alongside yours to implement every required control: writing policies, configuring systems, training staff, and building the evidence library. We do not just tell you what to do. We help you do it.

Policy WritingTechnical ControlsStaff TrainingEvidence LibraryAudit Prep
Ongoing
05
Control
Final Reporting, Monitoring & Support

Formal closure with the right final output and a 30-day post-engagement safety net.

We bring the engagement to a formal close with the right deliverable for your service — whether that is an ISO certificate, SOC 2 report, GDPR audit report, DPDPA assessment, cybersecurity findings report, or another formal output. Post-delivery, 30 days of support is included. We also establish monitoring frameworks to keep your posture strong going forward.

Final Report / CertificateAudit Support30-Day SupportMonitoring FrameworkAnnual Review
Why This Method

WHY
DMAIC

DMAIC is not just a compliance methodology. It is a proven, data-driven improvement engine used by the world's most rigorous organisations. We chose it because it produces measurable, repeatable, and defensible outcomes — not just documentation.

01

Data-Driven, Not Opinion-Led

Every recommendation is grounded in evidence from your organisation — not generic templates applied without thought.

02

Root-Cause Focused

We fix the underlying cause, not the symptom. This means compliance changes that last rather than gaps that reopen.

03

People and Process Together

DMAIC considers the human side of change alongside technical controls, creating organisations that are compliant by culture.

04

Auditor-Defensible Outputs

Every phase produces documented evidence that satisfies regulators and certification bodies across cybersecurity, privacy, and operations.

05

Scalable to Any Framework

DMAIC adapts to DPDPA, GDPR, ISO 27001, SOC 2, HIPAA, and beyond — one methodology, every regulatory challenge.

06

Continuous Improvement Built In

The Control phase ensures compliance does not decay after delivery. It builds an organisation that improves year on year.